Our Process
From selection to installation, we guide you through every step with personalized attention and professional expertise. Here's how we transform your space.
Getting new floors should be simple. Our process takes you from first chat to finished install without the runaround. We start with a quick call or showroom visit, then come to you for a free in-home measure and product recommendations that fit your space and budget. You get a clear written quote, no surprises. We schedule the job, remove old flooring, handle subfloor prep, and install your new floor the right way. We finish with a full cleanup, a walk-through, and care tips so you can enjoy your floors from day one.
Schedule ConsultationGetting new floors should be simple. Our process takes you from first chat to finished install without the runaround. We start with a quick call or showroom visit, then come to you for a free in-home measure and product recommendations that fit your space and budget. You get a clear written quote, no surprises. We schedule the job, remove old flooring, handle subfloor prep, and install your new floor the right way. We finish with a full cleanup, a walk-through, and care tips so you can enjoy your floors from day one.
Visit Our Showroom
Visit our Callander showroom to compare flooring options side-by-side in a comfortable setting. See and feel the quality of different materials, from hardwood to luxury vinyl, and discover what works best for your space.
Take Home Samples
Grab take-home samples to see how they look in your actual lighting conditions throughout the day. This crucial step ensures you make the perfect choice for your home's unique environment.
Choose your favourites
Once you've chosen your favourites, we'll come to you in North Bay for a free in-home measure. We'll confirm layout, take precise room-by-room measurements, assess subfloor needs, and plan stairs and transition details.
We come to you and measure
Once you've had a chance to explore your flooring options, we'll schedule a convenient time to visit your home or space. Our team will take precise measurements, assess the layout, and ensure we account for all the details. This step ensures a perfect fit, accurate quoting, and a smooth installation—without any surprises.
Confirm materials
We'll review and confirm all materials including flooring, trims, and underlayments. You'll receive a clear, itemized quote with no surprises, plus a detailed installation schedule that works with your timeline.
Installation day
On installation day, our experienced crew protects your home, completes all prep work and installation with precision, then tidies up completely. Step onto your beautiful new floors with confidence in our craftsmanship.
